Operation Impala examined the improper access and dissemination of confidential information by public sector agencies.
In November 2019 the CCC held a public hearing to examine:
- Factors which facilitate misuse of information within the Queensland public sector by examination of the technical, people, and systems components of information management within the Queensland Police Service, Queensland Corrective Services, Department of Education, Department of Health (including two Hospital and Health Services - Gold Coast HHS and Mackay HHS) and the Department of Transport and Main Roads.
- Features of the legislative, policy and operational environment within each agency that may enable corrupt conduct to occur or are vulnerable to corrupt conduct.
- Reforms to better prevent, detect and deal with corrupt conduct relating to misuse of information within the identified agencies, and lessons that can be extrapolated to the broader Queensland public sector.
The hearing is now closed and the report was tabled on 21 February 2020.
Each CCC public hearing has terms of reference.
The Terms of Reference for Operation Impala are available below.
The CCC issued a call for public submissions on 20 September 2019.
Public submissions:
Public submission 1 - Queensland Corrective Services - Redacted
Public submission 2 - Office of the Information Commissioner (OIC)
Public submission 3 - Office of the Independent Assessor (OIA)
Public submission 4 - Queensland Nurses and Midwives Union
Public submission 5 - Department of Education
Public submission 6 - Queensland Teachers Union
Public submission 7 - Renee Eaves - Redacted
Public submission 8 - Domestic Violence Prevention Centre
Public submission 9 - Vicki Lewis - Redacted
Public submission 10 - Confidential
Public submissions received after the public hearing:
This flowchart highlights decision points and recommended courses of action in dealing with a suspected misuse of confidential information. This document was published by the CCC on 6 May 2020. The guide was developed following the CCC’s Operation Impala public hearing.
Operation Impala contact details
Post / Mail
Attn: Operation Impala
GPO Box 3123
Brisbane
QLD 4001
Media contact
- [email protected]
- 07 3360 6000
How to report corruption?
If you wish to lodge a complaint or provide information about an allegation of corrupt conduct in Queensland relating to misuse of confidential information, please lodge your complaint via the CCC's onlinecomplaint form.
This short animation by the Crime and Corruption Commission (CCC) aims to raise awareness of the seriousness of misuse of confidential information. The animation is based on a number of findings from the CCC's Operation Impala, including some of the most common causes for employees finding themselves under investigation for corrupt conduct for misusing confidential information. The key message for all public sector staff is: Misuse of confidential information is corrupt conduct and proven instances can result in criminal charges.
