Date published 14 August 2019
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Last modified 01 July 2025
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Last reviewed 01 July 2025

Visiting the CCC website - collection notice

We are committed to protecting your privacy. We understand that, as visitors to this website, you may be concerned about your privacy and the security of any information you give us. 

The CCC complies with the Information Privacy Act 2009 (Qld) in relation to the collection, use and disclosure of personal information, unless otherwise exempt under the Act. 

For more information, view our Privacy Policy.

Although the Information Privacy Act 2009 does not apply to all personal information the CCC collects, uses and discloses through its website, any personal information that is collected, used and disclosed is dealt with in accordance with the law.

Where the Information Privacy Act 2009 does apply to personal information collected during your visit to our website, the following applies.

Information collection, use and disclosure

The CCC collects, uses and discloses personal information from individuals visiting the CCC website in the following ways:

Online forms

When we collect personal information in an online form, we do so only with your consent and with clear statement about why we need it and what it will be used for. Any personal information you consent to give us when completing our online forms is obtained for a lawful purpose, which is explained within each form.

Emails

We will treat any emails you send us as public records and store them according to legislative requirements.
We will not add your details to a mailing list or disclose them to third parties without your consent, unless required by law or in accordance with the Crime and Corruption Act 2001 or the Information Privacy Act 2009.

Cookies

Cookies are text files that are transferred to your computer when you access information on a website. They can be used to offer you a personalised experience, and to gather information about your use of the website.

On our website, we use cookies only to collect anonymous statistical information about:

  • your browser
  • your computer platform and screen resolution
  • your server address
  • the date and time of your visit, and documents accessed
  • the website you visited before ours.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

Google Analytics

Our website uses Google Analytics to collect anonymous information about our website users. Each time you visit our web pages, your browser automatically sends anonymous information to Google. The types of information it sends may include the web address of the pages you have visited, demographic information, and your IP address. Google may also use cookies.

The data that we collect allows us to see page visits, time on a page, user journey through the website, etc, and helps inform our decisions about how to improve the website user experience.

You can opt out of Google Analytics or Google Analytics display advertiser features, if you do not want Google to collect your information, however, please note that if you do this you may not be able to use the full functionality of this website.

Read about opting out of Google Analytics here: https://tools.google.com/dlpage/gaoptout


Security

We take all reasonable precautions to protect your personal information from loss, unauthorised access, use, modification or disclosure, and against other misuse, in accordance with the Information Privacy Act 2009.

When the personal information we collect through the CCC website is no longer required, we will delete or destroy it in a secure manner, unless we must retain it under another law, or a court or tribunal order. For example, some information collected must be stored securely and retained and disposed of only in accordance with the Public Records Act 2023

The CCC will deal with occasions, should they arise, where personal information is used or disclosed without authorisation, or where personal information is lost in circumstances where unauthorised use or disclosure is likely to occur. This is known as a ‘data breach’ under Chapter 3A of the Information Privacy Act 2009

If a data breach occurs that affects your personal information, the CCC will take all reasonable steps to contain the data breach and to mitigate the harm that might be caused by the data breach. The CCC will assess whether the data breach meets the threshold for reporting under the Mandatory Notification of Data Breach (MNDB) scheme, and will provide timely advice to you about the data breach where appropriate to do so. 

For more information about the CCC’s for dealing with data breaches, please view our Data Breach Policy


Complaint or correction

You may apply to the CCC to have any personal information about you in CCC documents amended if that information is inaccurate, incomplete, out of date or misleading. 

If you consider we have failed to comply with our obligations under the Information Privacy Act 2009, you may also make a privacy complaint.

For further information about how to correct personal information held by the CCC, please visit our Right to information page. 

For more information about making a privacy complaint, please visit our Privacy Policy.  

To provide feedback on this page's content, please contact us.
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