What the Public Thinks about Employee Behaviour in the Queensland Public Service and Local Councils

In July 1999, AC Nielsen Market Research conducted a telephone survey of 1502 people throughout Queensland on behalf of the Criminal Justice Commission (CJC). 

The survey was concerned primarily with measuring public confidence, knowledge, and satisfaction in regard to making complaints about the police, public servants and local council employees. The survey provides benchmark measures that can be compared to future administrations of the survey to gauge changes in public perceptions of these issues over time. 

This report looks at the findings concerning the public service and local councils. A separate report concerning the police is to follow.