The Crime and Corruption Commission (CCC) office will be closed over the Christmas and New Year period, from 4:00 pm Wednesday, 24 December 2025, re-opening at 8:00 am on Friday, 2 January 2026. Please see below for important dates and information on how to lodge complaints while our office is closed. |
Complaint lodgement options during the holiday period
Complaints can still be submitted through our normal channels:
- Online complaints:
- Can be submitted at any time through our online complaints form.
- Phone complaints:
- We will take phone complaints until 12:00 pm on Wednesday, 24 December 2025.
- Our complaints phonelines will re-open at 10:00 am on Monday, 29 December 2025.
- Phone lines will remain open except on public holidays (with normal services resuming on Friday, 2 January 2026).
Christmas and New Year Operating Hours
| Wednesday, 24 December 2025 | Phoneline Complaints accepted up to 12:00 pm (Office closed from 4:00 pm) |
| Thursday, 25 December 2025 | Office Closed (Public Holiday — Christmas Day) |
| Friday, 26 December 2025 | Office Closed (Public Holiday — Boxing Day) |
| Monday, 29 December 2025 | Complaints Phoneline re-opens 10:00 am (Office remains closed) |
| Tuesday, 30 December 2025 | Complaints Phonelines open (Office Closed) |
| Wednesday, 31 December 2025 | Complaints Phonelines open (Office Closed) |
| Thursday, 1 January 2026 | Office Closed (Public Holiday — New Year’s Day) |
| Friday, 2 January 2026 | Office reopens at 8:00 am (normal services resume) |
General enquiries can be emailed to [email protected]. For any other enquiries, please wait until our office reopens on Friday, 2 January 2026. Visit out contact page for further information.