Date published 9 May 2025
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Last modified 07 July 2025
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Last reviewed 07 July 2025

Trouble submitting a complaint via mobile phone?

We’re aware that our website may not accept complaints lodged from mobile devices. We apologise for the inconvenience and recommend using a computer (desktop or laptop) to submit your complaint online.


Your options to make a complaint

Online

Use our online complaints form on a desktop or laptop computer.

Email

Send your complaint to: [email protected].

Phone

Call our Intake Officers on 07 3360 6060 (Monday to Friday, 10am–4pm).

Post

You can mail your complaint to:

GPO Box 3123
Brisbane QLD 4001
Australia


General enquiries

For general enquiries, please email: [email protected]

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