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You are here: Home Publications and research publications corporate Annual Report 2011–12 Information systems and recordkeeping - Annual Report 2011–12
You are here: Home Publications and research publications corporate Annual Report 2011–12 Information systems and recordkeeping - Annual Report 2011–12
You are here: Home Publications and research publications corporate Annual Report 2011–12 Information systems and recordkeeping - Annual Report 2011–12

Information systems and recordkeeping - Annual Report 2011–12

The CMC is committed to responsible lifecycle management of its information assets consistent with the requirements of the Public Records Act 2002 and the State Government Information Standards (including IS40: Recordkeeping and IS31: Retention and Disposal of Public Records).

The 2011 self-assessment of the CMC’s recordkeeping against the Queensland State Archives’ Recordkeeping Maturity Model identified significant maturity in recordkeeping. This assessment was reinforced by the CMC’s results in the biennial recordkeeping survey of Queensland public authorities conducted by Queensland State Archives in 2011.

In August 2010 the CMC implemented TRIM as its electronic document and records management system (eDRMS). The past two years have recorded a steady growth in acceptance and use of the system; throughout 2011–12 an average of 12,800 new records per month were captured in the system.

In May 2011, the Commission approved all recommendations arising from an external review of Information Management services and structure. These 20 recommendations comprise 31 critical activities designed to provide the most effective information management service to operational areas at the least possible cost. Of these activities, 25 were completed in 2011–12 with a further four progressing and two suspended as a consequence of economy measures. A formal evaluation of the organisational value delivered through these activities is scheduled for 2012–13.

In the absence of a suitable external alternative, a customised case management system was developed in-house for the Witness Protection unit. This system was released in March 2012 and has proved to be highly successful in meeting witness protection requirements.

Key achievements in improving CMC recordkeeping in 2011–12 included:

  • increased awareness of recordkeeping obligations with a total of 95 staff completing the introductory recordkeeping training in 2011–12
  • improved access to recordkeeping policy and procedures, training guides and manuals available on the CMC intranet
  • development of a disaster recovery plan for hard copy records and the implementation of preventative measures to protect vital records.
Last updated: 17 September 2012

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