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You are here: Home Publications and research Informal complaint resolution in the Queensland Police Service
You are here: Home Publications and research Informal complaint resolution in the Queensland Police Service
You are here: Home Publications and research Informal complaint resolution in the Queensland Police Service

Informal complaint resolution in the Queensland Police Service

In 1993 the Queensland Police Service introduced informal resolution as a method for dealing with minor complaints about police. In 1994, the Criminal Justice Commission assessed whether the new procedures were faster, more efficient and more cost effective than the investigation of minor matters through the formal complaints system. It also evaluated whether the outcomes were satisfactory for participants, in particular for complainants.

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Last updated: 07 December 2012

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