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You are here: Home About the CCC Right to information Other terms and conditions about the right to information
You are here: Home About the CCC Right to information Other terms and conditions about the right to information
You are here: Home About the CCC Right to information Other terms and conditions about the right to information

Other terms and conditions about the right to information

Other fees and charges

If the time taken to process an RTI application exceeds five hours, processing and access charges may be applicable at the following rates:

  • $7.45 per fifteen minutes (effective from 1 July 2017)
  • 25 cents per black and white A4 photocopied page.

The CCC will advise you by issuing a “charges estimate notice” outlining anticipated charges before costs are incurred.

The processing of an RTI application by the CCC is not a taxable supply and the CCC is not required to issue tax invoices.

Consulting with third parties

If the release of the information you are seeking may be of concern to any third parties, the CCC may be required to consult with those third parties prior to considering releasing the information.

It is the CCC’s practice to advise third parties of the details of the application, including the name of the applicant. If you have any objections to your identity being revealed to any third party, please provide advice of your concern with your application.

Documents you can access from the CCC

The CCC can only make Information Access decisions in relation to documents in our possession or control. If the information you seek is in the possession or control of another government agency, you could consider making an Information Access application directly to that agency.

Publication of released documents on the Disclosure Log on the CCC website

Documents released under RTI applications that do not include the personal information of the applicant may be published on the CCC’s disclosure log.

Appeals against CCC Information Access decisions (Right of review)

If you are dissatisfied with a CCC Information Access decision, you may apply for an internal or external review of the decision.

Internal review

In an internal review, the application is considered afresh. An internal review is performed by a CCC officer at least as senior as the officer who made the original decision.

An application for internal review must:

  • be in writing
  • detail your grounds for appealing
  • state an address to which notices may be sent
  • be lodged with the CCC within 20 business days of the date of the written notice of the decision.

External review

External reviews are conducted by the Information Commissioner. You may request an external review whether or not there has been an internal review.

An application for external review must:

  • be in writing
  • detail your grounds for appealing
  • state an address to which notices may be sent
  • be lodged with the Information Commissioner within 20 business days of the date of the written notice of the decision.

Applications for external review may be sent:

by email: [email protected]

by post:

PO Box 1043
Adelaide Street
Brisbane QLD 4000

in person: Level 8, 160 Mary Street, Brisbane

online: Visit the Office of the Information Commissioner website

Last updated: 30 June 2017

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