Right to information
The CCC is committed to providing access to the information it holds, unless this is considered contrary to the public interest.
A person may also apply to the CCC to have any personal information about them in CCC documents amended if that information is inaccurate, incomplete, out of date or misleading.
Publicly available information
Before requesting information through the RTI process, you should first check to see if the information is already available online:
- on the CCC website (public reports, research and other publications)
- via the publication scheme (information routinely available from the CCC such as policies, procedures, registers)
- in the disclosure log (non-personal information already released by the CCC in response to applications made under the RTI Act).
This is the quickest and easiest way to access information and doesn't require a formal application.
How to access CCC information
If the information you want is not publicly available, you can apply to access CCC documents through a Right to Information and Information Privacy Access Application.To complete your application, you will need to indicate what kind of information you are seeking.
- Personal information only
If you are applying only for your personal information, your application is considered under Information Privacy (IP) provisions, and there is no application fee. However, you will need to provide evidence of your identity.
- Both personal information and non-personal information
If you are applying for both personal and non-personal information, your application is considered under Right to Information (RTI) provisions, and an application fee applies. You will also need to provide evidence of your identity.
- Non-personal information only
If you are applying only for non-personal information, your application is considered under Right to Information (RTI) provisions, and an application fee applies. Evidence of your identity is not required.
- If you are applying for access to information on somebody else’s behalf, you still need to indicate what kind of information you are seeking. Both you and the person you are representing must provide evidence of your identity.
- RTI applications incur a fee of $46.40. Additional processing charges may apply if the cost to the CCC of providing the documents is significant.
- Some CCC documents may be exempt from access if that information is part of a CCC investigation. Read more about the CCC exempt information provision (Office of the Information Commissioner website).
How to amend your personal information in a CCC document
If you believe that the CCC has personal information about you that is inaccurate, misleading, out of date or incomplete, you may apply to have that information amended under the IP Act. You will need to send the CCC evidence of your identity.